RP — Agent Guide

[Audio] RP Agent Portal User Guide Renaissance Park Your complete guide to registering as an agent, logging in, managing clients, filing Purchase Agreements, and understanding how your commission works. For Agents Step-by-Step May 2026.

[Audio] C O N T E N T S What's Inside How to Register as an Agent 3 1 Submit your government ID, connect Discord, and complete your profile Logging In to Your Portal 5 2 Use Discord to log in — and what to do while waiting for approval Your Dashboard 6 3 Overview of the three main actions available to accredited agents 7 4 Registering a New Client How to onboard a buyer client through the agent portal 8 5 Filing a Purchase Agreement Search for a client and file a PA on their behalf 9 6 Your Commission Rates How much you earn per payment and when you get paid How Commissions Are Released 10 7 The journey from client payment to your payout — step by step.

[Audio] S E C T I O N 1 How to Register as an Agent Registration takes about 5 minutes. You'll go through 3 short steps. Make sure your government ID is ready before you start. Step 1 — Upload or Scan Your Government ID Go to park.renaissance.ph/agent-registration on your phone or computer. On the first screen, you can either upload a photo of your ID from your gallery or use your camera to scan it live. ← Exit Renaissance Park ← Back Renaissance Park ← Back Renaissance Park Agent Registration Agent Registration Complete the form to register as a SCAN ID DISCORD REVIEW sales agent. Step 1 of 3 SCAN ID DISCORD REVIEW Hold your ID flat and steady. Make sure Reading your ID… Step 1 of 3 all text is visible and in focus. This only takes a moment. Take a photo or upload a scan of your valid government-issued ID. We will read the details automatically. Align your ID in the frame Tap here to upload a photo of Flip Capture your ID JPG, PNG, or PDF — max 10 MB Open Camera Instead 1a. Choose how to submit your ID 1b. Camera — align your ID in the 1c. System reads your ID frame automatically.

[Audio] ← Back Renaissance Park Agent Registration SCAN ID DISCORD REVIEW Step 1 of 3 ID captured Retake national_id_juan.jpg Please check the details below and fix anything that looks wrong. FIRST NAME Juan LAST NAME Dela Cruz ID TYPE National ID (PhilSys) PREFERRED METHOD Recommended GCash Bank Transfer GCASH NUMBER 09171234567 These Look Right — Continue 1d. Review & fill in your details ℹ Accepted Government IDs National ID, Driver's License, Passport, SSS ID, UMID, Voter's ID, PRC ID, Postal ID. Make sure your photo is clear, well-lit, and shows all four corners of the ID. Payment Account On the same screen, you'll choose how you want to receive your commissions — either GCash or Bank Transfer . Have your account details ready..

[Audio] S E C T I O N 1 — C O N T I N U E D Step 2: Connect Discord & Step 3: Submit Your Discord account is how you'll log in to the agent portal — it's also how the team will contact you. Step 2 — Connect Your Discord Account Tap "Connect Discord Account". You'll be taken to Discord to authorize the connection. Once connected, your Discord name and profile photo will appear with a green verified badge. If you want to use a different account, tap "Use a Different Account." ← Back Renaissance Park ← Back Renaissance Park Agent Registration Agent Registration SCAN ID DISCORD REVIEW SCAN ID DISCORD REVIEW Step 2 of 3 Step 2 of 3 Connect your Discord account. This is how you'll log in to the portal and how J your team will contact you. Juan Dela Cruz @juandelacruz_rp Connect Discord Account Don't have one? Sign up free → Use This Account — Continue Use a Different Account 2a. Connect your Discord 2b. Discord verified ✓.

[Audio] S E C T I O N 1 — C O N T I N U E D Step 3: Review & Submit Step 3 — Review & Submit The final screen shows everything you've filled in. Check that all details are correct, then tap "Submit Registration." You'll see a confirmation screen — your application is now under review. Renaissance Park ← Back Renaissance Park Agent Registration ✓ SCAN ID DISCORD REVIEW Step 3 of 3 Registration Submitted GOVERNMENT ID An administrator will review your Full Name Juan S. Dela Cruz application. You will be notified once your account is approved — usually 1– ID Type National ID 2 business days. Birthday May 15, 1990 Payment GCash · 09171234567 Juan Santos Dela Cruz DISCORD ← Back to Login Juan Dela Cruz J @juandelacruz_rp By submitting, you confirm your information is accurate. Submit Registration 3a. Review your information 3b. Registration submitted! ⏳ What happens next? After submitting, an administrator will review your application. You will be notified once your account is Accredited and you can log in. This typically takes 1–2 business days..

[Audio] S E C T I O N 2 Logging In to Your Portal You log in using your Discord account — no password needed. Go to park.renaissance.ph/agent/login to get started. How to Log In Go to the agent login page and tap "Login with Discord." → Discord will ask you to confirm — tap Authorize. → You'll be taken directly to your dashboard if your account is already accredited. → Renaissance Park ← Try Again Renaissance Park Renaissance Park Agent Login ✓ Agent Login Log in with your Discord account to Your account is still being reviewed. You will receive a notification once it is approved. Login Successful access your agent dashboard. Taking you to your dashboard… J Login with Discord Accredited Agent Juan Dela Cruz @juandelacruz_rp Not registered yet? Register as an agent → Under Review A. Login page B. Still pending — please wait C. Accredited — entering dashboard ⏳ ✅ Your account says "Under Review" Your account is Accredited This means your registration was received but hasn't been approved yet. You'll get notified once it's approved — no You can now log in freely. Your session stays active for 8 hours. After that, simply log in again with Discord — it action needed from your side. only takes a few seconds..

[Audio] S E C T I O N 3 Your Dashboard After logging in, you'll land on your dashboard. Everything you need as an agent is right here. Renaissance Park Log out Renaissance Park WELCOME BACK WELCOME BACK Juan Dela Cruz Juan Dela Cruz What would you like to do today? One more step Register a New Customer Set Up Your Payment Open the buyer registration form for a new client. › Account You need a payment account to receive your commissions. File a Purchase Agreement GCashRecommended Bank Transfer › Search for an existing customer and file a PA on their behalf. GCASH REGISTERED NAME Name on your GCash My Commissions View your clients, unpaid and paid GCASH NUMBER commission totals. › 09xxxxxxxxx Save & Continue Your main dashboard First login — set up payment account Register a New Client File a Purchase Agreement My Commissions Use this when a new buyer comes Once a client is registered, use this See your total earnings, which ones to you. Fills in the buyer's to search for them and file a PA for are paid, which are unpaid, and their chosen property. which are still on hold. registration form with your name automatically attached. ⚠ First time logging in? If you haven't set up your payment account yet, a pop-up will appear asking you to add your GCash or bank details. You must complete this before you can use any other feature — it's where your commissions will be sent..

[Audio] S E C T I O N 4 Registering a New Client When you have a new buyer, register them through your dashboard so they are linked to you. This is what connects their future payments to your commission. How to Register a New Client From your dashboard, tap "Register a New Client." → Fill in the client's personal details — name, mobile number, and email. → Notice the yellow note at the bottom: your name is already attached as the filing agent. → Tap "Register Client" to submit. The client is now in the system. → Renaissance ← Dashboard Park Register a New Customer Open the buyer registration form for a new client. FIRST NAME Maria LAST NAME Reyes MOBILE NUMBER 0918 123 4567 EMAIL maria.reyes@gmail.com Filed by: Juan Dela Cruz Register Customer Filling in the client registration form ✅ What happens after? The client is registered and an account is created for them. They are now linked to you. You can now file a Purchase Agreement for this client using the "File a PA" feature. ℹ Required information: First name, last name, and mobile number are required. Everything else (email, civil status, address) is optional but recommended for a complete client profile..

[Audio] S E C T I O N 5 Filing a Purchase Agreement Once your client has chosen a property, you file a Purchase Agreement (PA) on their behalf. This is the step that officially starts your commission earning for that client. How to File a PA From your dashboard, tap "File a Purchase Agreement." → Search for your client by name or mobile number and tap Select. → Choose the property and confirm the lot details. → Review everything and tap "Submit Purchase Agreement." → Renaissance Renaissance Park ← Search Renaissance Park ← Dashboard Park MR Maria Santos Reyes File a Purchase ✓ Block 3 Lot 14 — Phase 2 60 sqm · Section B Agreement ₱1,200,000 Search for an existing customer and file a PA Filed Successfully PA on their behalf. The Purchase Agreement has been PAYMENT OPTION submitted. Your commission will be tracked automatically once amort ⌕ Search by name or mobile… LSP LAP Spot Cash months are fully paid. Recent customers you've registered: PA-2026-00189 · Maria Santos Reyes Maria Santos LSP — Monthly installment plan. Your commission is credited after each fully paid amort month. Select Reyes MR › 0918 123 4567 Submit Purchase Agreement ← Back to Dashboard Select › JG Jose Garcia 0917 987 6543 A. Search for your client B. Choose lot and payment option C. PA filed — commission tracking begins LSP — Long-term Plan ⚡ Spot Cash or LAP Client pays in monthly installments over a longer period. Client pays a large amount upfront or in accelerated Your commission is credited after each payment — no installments. Your commission has a 15-day security waiting period. hold before it's released..

[Audio] S E C T I O N 6 Your Commission Rates You earn a commission each time your client fully pays an amortization month. Partial payments do not trigger a commission — the full amort month's due amount must be settled first. The rate is determined by the amort month number on the schedule, not the payment type. A M O RT M O N T H 1 50% A M O RT M O N T H S 2 – 6 30% A M O RT M O N T H 7 + 15% 1st Amort Month Amort Months 2–6 Amort Month 7 Onwards Highest earning amort month Solid ongoing earnings Continues while client pays How is the amount calculated? Your commission = the amort month's due amount × the rate for that amort month number. For example, if amort month 1 is due ₱50,000 and fully paid, you earn ₱25,000 (50%). If amort month 2 is due ₱20,000 and fully paid, you earn ₱6,000 (30%). Is there a maximum I can earn per client? Yes. Your total commission per property is capped at 15% of the property's cash price. For example, a ₱1,200,000 property gives you a commission limit of ₱180,000 from that client. Payments stop being commissionable once you've reached that total. Quick Example — ₱1,200,000 Property (LSP) Total commission limit: ₱180,000 Amort Month 1 · ₱50,000 due ₱25,000 (50%) Amort Month 2 · ₱20,000 due ₱6,000 (30%) Amort Months 3–6 · ₱20,000 each ₱6,000 each (30%) Amort Month 7+ · ₱10,000 each ₱1,500 each (15%).

[Audio] S E C T I O N 7 How Commissions Are Released Here's exactly what happens from the moment your client makes a payment to when the money reaches you. Your client fully pays a monthly installment Your client pays their monthly amortization in full — either at the office, via bank transfer, or online. The month must be completely settled; partial payments do not trigger a commission. Your commission is calculated ⚙ Once the full monthly amount is confirmed paid, the system automatically calculates your commission based on which number that amortization month is — Month 1 = 50%, Months 2–6 = 30%, Month 7+ = 15%. The rate is tied to the month number, not the payment scheme. Happens automatically Waiting period (Spot Cash & LAP only) If your client chose Spot Cash or LAP, there is a 15-day holding period from the date the PA was signed. This is a security check. During this time, your commission shows as "On Hold" in the app. LSP clients have no waiting period. 15 days for Spot Cash / LAP LSP — no hold Commission is released ✅ After the holding period passes (and everything checks out), your commission is released. It will now show as "Unpaid" in your commission list — meaning it's confirmed and waiting to be paid out to you. Released — now "Unpaid" Payment sent to your account The finance team processes the payout to your GCash or bank account. Once sent, your commission updates to "Paid" in the app. Status → Paid ✓ What is a "clawback"? In rare cases — for example, if an interment order is placed within 15 days of a Spot Cash or LAP agreement — your commission may be reversed. This is called a clawback. The amount will be deducted from your future commissions automatically. This only applies to Spot Cash and LAP, not LSP. RP Agent Portal — Agent User Guide v1.0 May 2026 · For Agents Only.