Developing Sustainability During AI Digital Transformation
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Computer Servers. Developing Sustainability During AI Digital Transformation.
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AI Transformation at USAA: The Sustainability Imperative.
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Concept 1: Adaptive & Agile Leadership. • Rapid iteration and continuous improvement • Empowering teams to experiment responsibly • Short feedback loops using performance dashboards • Building resilience to regulatory and AI risk changes.
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Concept 2: Data-Driven Decision-Making & Accountability.
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Concept 3: Digital Culture & Workforce Enablement.
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Action Plan for Sustainable AI at USAA. • Phase 1: Assess digital maturity and risk exposure • Phase 2: Align AI initiatives with KPIs and governance • Phase 3: Train managers in agile and data literacy • Phase 4: Monitor, audit, and refine continuously.
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References. Brynjolfsson, E., & McElheran, K. (2016). The rapid adoption of data-driven decision-making. American Economic Review, 106(5), 133–139. Kane, G. C., Phillips, A. N., Copulsky, J., & Andrus, G. (2019). The technology fallacy: How people are the real key to digital transformation. MIT Press. Westerman, G., Bonnet, D., & McAfee, A. (2014). Leading digital: Turning technology into business transformation. Harvard Business Review Press..